FAQ

Company Profile FAQ

How many days you need to install the equipment?
Generally speaking, it takes about 3 to 5 days to install a photovoltaic power generation system.
You have sales target finished amount requirement to the distributor?
There are no sales targets required to become our distributor.
When will you leave your factory and to have your spring festival holidays?
From December 26th of the lunar calendar to January 8th.
Can we ship other suppliers’ goods to your factory for combined loading?
OK. If there is a large quantity of goods, storage fees will be required.
Can Your products be installed under the cold weather?
Our equipment can also be installed in cold weather.
Can I only buy some spare parts from you?
Sure, please feel free to come and inquire about purchasing.
Will you will attend the fair to show your products?
We will attend the exhibition.
Can you send your equipment to my warehouse in guangzhou?
Sure.
How long it takes you to provide the designing options for us?
We will provide you with the design plan in approximately 2 days.
How do you pack the equipment?
It will be packaged according to the customer's requirements.
Can you can design the equipment according to our size?
We can design the equipment based on your dimensions.
How many years have your company made this kind of equipment?
We have been in this industry for over 8 years.
How far is your factory from the city hotel?
Our factory is 1 kilometer away from the hotel.
How far is your factory from the airport?
Our factory is 42 kilometers away from the airport.
How long it will take from guangzhou to your factory?
It takes 2 days to get to our factory from Guangzhou.
Where is your factory located?
Our factory is located in Daqiu Zhuang Town, Jinghai District, Tianjin.
Do you provide free spare parts?
We can provide free spare parts.
Do you provide sample? Free or charge?
We can offer samples for free, but without shipping costs.
What is your term of payment?
After signing the contract, the full payment will be made for delivery.
What is your MOQ?
There is no minimum order quantity requirement for us.
Can the equipment be installed under hot weather?
Our equipment can be installed in hot weather.
How long is your delivery time?
Our delivery time depends on the quantity of the products. Generally, we start delivering the goods in batches after about 5 days.